Top 10 tips for TroubleShooting are here for any hardware of software trouble shooting …
1. Prepare
2. Make damage control plan
3. Get a complete and accurate symptom description
4. Reproduce the symptom
5. Do the appropriate corrective maintenance
6. Narrow it down to the root cause
7. Repair or replace the defective component
8. Test
9. Take pride in your solution
10. Prevent future occurrence of this problem